Privacy Policy – Thorn & Tailor
Version 1.0 – Last updated on 10-07-2025
At Thorn & Tailor, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data under the UK GDPR and the Data Protection Act 2018.
This Privacy Policy applies to all services offered by Thorn & Tailor through our website www.thornandtailor.com. Thorn & Tailor is the data controller for any personal information collected through this website.
If you have questions, please contact us at: support@thornandtailor.com
We collect personal data when you:
- Create an account
- Place an order
- Contact our customer service
- Subscribe to our newsletter
- Use our website
This may include your name, address, email, phone number, payment details, and IP address.
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your orders or inquiries
- Send newsletters if you’ve opted in
- Improve our website and services
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site so we can improve usability and performance. You can change your browser settings to decline cookies, though this may affect the functionality of certain parts of our website.
We only share your data with third-party service providers when necessary to operate our store, such as:
- Payment providers (e.g., Stripe, PayPal)
- Fulfilment partners (e.g., warehouses, shipping companies)
- IT and hosting providers
These parties are contractually bound to protect your data in line with UK data protection laws.
Since we work with suppliers and fulfilment partners based in China and other countries outside the UK, your data may be transferred internationally. We ensure all transfers comply with UK GDPR requirements through appropriate safeguards such as Standard Contractual Clauses (SCCs).
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated data
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time (for example, unsubscribe from our newsletter)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: support@thornandtailor.com
We only retain your personal data for as long as necessary to fulfil the purposes outlined above or as required by law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, if significant, we will notify you by email or through the website.
Contact us
If you have any questions or concerns about this policy or your data, you can contact us at:
📧 support@thornandtailor.com
🌍 www.thornandtailor.com
